British Paralympian slams airline after being told ‘to prove she has cerebral palsy’
Former track and field Paralympian Sophia Warner says she was mistreated by staff of the British low-cost carrier airline EasyJet, who asked her to prove that she has cerebral palsy.
The 43-year-old participant of the 2012 Summer Paralympics took to social media on Tuesday, to share her emotions after her latest trip with EasyJet.
“I’ve not complained on twitter before. The order to publicly prove my disability incident by @easyJet yesterday was beyond devastating,” she tweeted.
I’ve not complained on twitter before. The order to publicly prove my disability incident by @easyJet yesterday was beyond devastating.😪
— Sophia Warner (@SprintingSophia) March 27, 2018
She then gave more details, when replying to a comment from one of her followers, who, according to his words also had a traumatic experience with the EasyJet company.
“I was told ‘you look completely normal. Why do you need help’ I cried all the way home. I don’t even know where to begin with a complaint.”
I was told ‘you look completely normal. Why do you need help’ I cried all the way home. I don’t even know where to begin with a complaint. 😪
— Sophia Warner (@SprintingSophia) March 27, 2018
Warner was born with triplegia, a form of cerebral palsy which affects the movement of her limbs.
A spokesperson for EasyJet later responded to Warner in the comment to her post. “I'm really sorry to hear this Sophia,” the comment read.
I'm really sorry to hear this Sophia. Thomas from our executive support team has tried to contact you today. He is going to send you an email which has his contact details. If you can give me a suitable time for him to call back, I will pass this on for you. Thanks, Margaret
— easyJet (@easyJet) March 27, 2018
“Thomas from our executive support team has tried to contact you today. He is going to send you an email which has his contact details. If you can give me a suitable time for him to call back, I will pass this on for you. Thanks, Margaret.”