A computer glitch in Starbucks’ point-of-sale register system on Friday night caused many outlets to stop accepting payments. But for some customers the outage resulted in free coffees.
My heart goes out to all the white girls out there #starbucksdownpic.twitter.com/xfmfuMTJoG
— teddy bohler (@Teddybohler) April 25, 2015
Some 7,000 outlets in the US and 1,000 in Canada were affected by the disruption, which followed a daily software update. The crash extended to all kinds of payments, including cash and credit cards.
Starbucks is down. I send a spiritual hug to all of you Stand strong! #starbucksdown we will get through this! ☕️ pic.twitter.com/Lv8eLrFA9n
— Cilla Martinez (@MarMarGirl13) April 25, 2015
“We are actively working to resolve the outage,” Starbucks said in a statement on its website. “We apologize to our customers for any inconvenience or confusion and will update this statement once systems are back online.”
Two free tall chai lattes for us! #StarbucksDownpic.twitter.com/Hb9hUj7WSv
— Anthony Quintano (@AnthonyQuintano) April 25, 2015
While many customers complained about the closure of Starbucks outlets, others boasted about getting free drinks, which the chain’s employees started giving out after payment problems arose.
Starbucks is free now! #starbucksdownpic.twitter.com/y8TQHW7d42
— Oliver Asis (@olasis) April 25, 2015
The outage was resolved in a matter of hours and all outlets are expected to open as usual on Saturday, the company reported.