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Major airline delays worldwide after Sabre reservation system crashes

Published time: August 06, 2013 06:08
Edited time: August 06, 2013 07:18
RIA Novosti / Iliya Pitalev

RIA Novosti / Iliya Pitalev

A massive computer outage at Sabre airline reservation system overnight was blamed for worldwide flight delays.

The system went down went down at 12:20 a.m. ET (05:20 GMT) on Tuesday morning. The company confirmed the outage, saying its technology team is working to resolve the situation. Some two hours after the outage was reported, Saber announced bringing the system back online. 

Sabre is used by many airlines across the world. Among those affected by the outage are Alaska Airlines, American, Cathay Pacific, Frontier, Jet Blue, LAN, Quantas, United, Virgin America and Virgin Australia.

Virgin Australia, which implemented the Sabre system in January 2013, told Computerworld Australia that it switched to a manual check-in process for all domestic and international flights.

“As a result, the check-in process may take longer than usual and there may be some delays to flights,” a spokesperson for the airline said. “We apologize for any inconvenience and we are working with Sabre to resolve the issue as soon as possible.”

Sheremetyevo International Airport in Moscow said it’s booking services were not affected by the Sabre outage because it does not use the system.

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