United Airlines sued for leaving paralyzed Marine vet soaked in urine

Published time: November 16, 2012 17:50
Edited time: November 16, 2012 21:50
Sgt. Joseph Smith (Image from homesforourtroops.org)

A disabled US war veteran was pushed from his wheelchair and soaked in his own urine after United Airlines employees refused to help the man to his seat on the plane. The retired Marine has filed a lawsuit for the treatment and injuries he sustained.

Sgt. Joseph Smith, 42, is an Afghanistan War veteran and Paralympian who became paralyzed during his fourth deployment. Bound to a wheelchair, the disabled vet needed assistance while making a connecting flight to Colorado at the Chicago O’Hare Airport. The man was on his way to train for the Paralympic Games.

But the disabled man, who also suffers from a traumatic brain injury, was not given the care he needed. After his first flight landed in Chicago for the layover, an Air Serv employee who was pushing his wheelchair ignored his warning about a gap between the plane and the jetway ramp, causing the wheelchair to get stuck and thrust the man onto the ground. After landing on his head, the disabled vet was later diagnosed with a concussion.

“I have TBI, a traumatic brain injury, and my reflexes are slow, so I couldn’t catch myself. I landed on my head,” Smith told Fox Chicago.

The poor treatment continued when the man made his way to his connecting United Airlines flight, where his wheelchair was too wide to fit through the aisle of the plane. Flight attendants refused to switch his seat to the first row or find an aisle chair to help the man get to his seat, forcing him to crawl there.

While the paralyzed man crawled to his seat, his catheter bag broke, causing the urine to leak all over him. Airline employees further refused to provide help in cleaning up the urine. Smith sat on the two-hour-long flight, drenched in his own urine and embarrassed at the stares he was receiving.

“I had urine all over me, so I tried covering myself up,” he told High Point Enterprise. “People were staring at me – it was humiliating.”

Smith’s attorney, Alexander Loftus, was shocked to hear that even though the man was wearing clothing that identified him as a disabled veteran, no one came to his assistance.

“He always travels wearing his ‘team Semper Fi’ jumpsuit, so not just a handicapped man, but something that everyone knew he was a veteran,” Loftus told Fox Chicago. “And to just leave him to fend for himself, is just outrageous.”

Smith is suing United Airlines and Air Serv for $300,000 to compensate for the physical and emotional damage he sustained. He told High Point Enterprise that he wants to use the money to cover his $30,000 hospital bills and legal fees and to donate to military charities.

“I would hate to see anyone else treated like this whether they’re a veteran or not,” he said. “This is sort of unconscionable.”

Comments (12)

Andor (unregistered) 19.12.2012 06:09

Shame.....drenched and soaked in your own urine and nobody wanted to touch you...? How do you normally urininate then without help?And now you want to sue them..............?? ?????Sorry no sympathy, zero from me!!!

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Mike L. Disabled Army Vet (unregistered) 19.11.2012 22:09

Luke Munnerly (unregistered) wrote in #10
Although the way Joseph was treated is shoicking he should really have been travelling with a carer.  
Luke, I highly disagree with this statement. Judging by this gentleman, he was very independent. Not everyone needs to have a caregiver; or sometimes affording one is out of reach. But through ADA, flight attendants need to be trained. I would especially think United Airlines would have a Chicago on top of this, being their headquarters is located....in Chicago. Not getting the aisle wheelchair so he could fit in the rows of the plane was totally uncalled for.

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Luke Munnerly (unregistered) 19.11.2012 08:53

Although the way Joseph was treated is shoicking he should really have been travelling with a carer. Airline employees are not trained to deal with this situation and as crew myself we are told not clean up urine etc because we are food handlers. The first row of most aircraft of deemed exit rows by the authorities so only fully able people are allowed to sit there. In addition if the crew had helped Joseph from his wheelchair to his seat and they had lifted him improperly they would be in trouble and could possibly lose their jobs.

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